Thorntons: choc to the system

27 January 2012

Many specialist retailers have suffered as the supermarkets encroach on to their sales territory, but confectioner Thorntons’ problems are largely of its own making. The retailer’s commercial division, which sells boxed chocolates to supermarkets, has been the fastest-growing part of its business in recent years and sales growth has far outstripped that at its 579 UK stores.

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