By Chris Hobbs, Chris Hobbs1 October 1999
Surveyors and consultants must be aware that their clients will measure satisfaction in terms of end results and quality of service rather than technical content.
You must be logged in to continue
Register for free to finish this article.
Sign up now for the following benefits:
To access this article REGISTER NOW
Would you like print copies, app and digital replica access too? SUBSCRIBE for as little as £5 per week.