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Record number of social landlords fail to comply with ombudsman’s orders

By 2023-09-19T11:24:00

Social housing

Source: Shutterstock/Ewelina Wachala

The Housing Ombudsman (HO) has urged social landlords to strengthen complaint handling procedures as it revealed a record number of social landlords failed to address grievances from tenants, despite warnings from the watchdog.

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