Powerful threat

Sir, While John Clare’s speech at the British Society of Shopping Centres conference (news, 5 November, p5) has been criticised by some for crossing the line between being controversial and confrontational, the property industry fails to listen to the voice of this particular customer at its peril.

This content is only available to registered users

You must be logged in to continue

Gated access promo

Would you like to read more?

Register for free to finish this article

Registration includes the following benefits:

  • Access up to four FREE articles per month
  • Breaking news, comment and analysis from industry experts as it happens
  • Choose from our portfolio of email newsletters

To access this article REGISTER NOW

Four articles not enough? SUBSCRIBE for unlimited access to over 100 weekly articles and our comprehensive archive. For as little as £5 per week.

Registered users and subscribers SIGN IN here to continue