The construction process is complicated, expensive and often inflexible. Improving a badly designed building half way through a build or once it is finished is not easy. Sometimes changes during the construction stage aren’t even possible due to cost or programme implications, or simply because the construction has progressed to a point that changes are physically impossible. It is therefore vital to get the design right from the start and build in a way that acknowledges the future needs of those who may actually use the space.