Richard Hyman
- Insight
The only way is down for consumer spending in 2013
As 2012 draws to a close, many in and around retail will be glad to see the back of the last 12 months.
- Insight
Landlords must show how stores can survive digital revolution
The influence of multichannel on the UK retail industry continues to gather pace.
- Insight
Are we being served? How retailers must adapt to survive
The business pages have made painful reading for the retail industry over the past few months. In the first quarter of this year, 69 retailers entered administration — an increase of 15% on the same period last year.
- Insight
Christmas will be tough, but real crunch will come in March 2012
Christmas 2011 promises to be the most important moment in retail trading for many years.
- Insight
Retail ‘tipping point’ means values must fall
I visited a retailer two weeks ago for a meeting with the chief executive. There was nothing unusual about this, since I have been doing this for the past 30 years. Nevertheless, the meeting was noteworthy for two reasons, which reflect the central challenges faced by retail today – the ...
- Insight
Store viability looks dubious in multi-channel world
The next few years in retail promise to be the most challenging of modern times
- Insight
Comprehensive Spending Review creates dog-eat-dog retail world
Last week, the government set out how it intends to clear the national debt within one parliamentary term.
- Insight
Talking shops: Richard Hyman
Retailers need to add value to avoid the pitfalls of a double-dip recession
- Insight
One strong set of figures does not a retail recovery make
In the past couple of weeks there has been good news from the retail sector, as many retailers have posted positive Christmas trading figures. The British Retail Consortium announced that total retail sales were up 6% in December on the same period in 2008. The Office for National Statistics was ...
- Insight
Talking shops: Richard Hyman
From 2010 onwards, the customer will, most definitely, always be right