By Cassie Ingle., Allan Werhham.2013-04-12T12:10:00
Christmas 2012 was the year multi-channel really hit home. Nearly 1 in 5 used click and collect, while just over 10% of all shopping was carried out on-line. For 2013, successful retailers must offer a strong multi-channel offer. But change takes time. And as HMV, Blockbuster and Jessops have shown, ...
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