Profit and revenue dips as Persimmon focuses on customer service improvements

A row of three semi-detached houses in Fleetwood Harbour Village

Housebuilder Persimmon has posted a fall in profit in the first half of the year as it focuses on improving customer service after a raft of complaints about the quality of its homes.

For the six months to the end of June pre-tax profit stood at £509.3m, down from £526.3m at the same point last year, while revenue was down 4.5% at £1.75bn as home sales fell to 7,584 from 8,072.

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