Chris Hobbs

  • Professional

    Please please me

    1 October 1999

    Surveyors and consultants must be aware that their clients will measure satisfaction in terms of end results and quality of service rather than technical content.

  • Professional

    Practice makes perfect

    18 June 1999

    In the first of a series of features on practice management for the smaller firm, management consultant This report explains why size really doesn't matter when measuring success