Owain Roberts (Gensler)
InsightRetailers wake up to need for greater innovation
No retailer wants to wind up being the next Jaeger or Austin Reed - once-loved retailers that stagnate and are then eclipsed by the competition.
OnlineRetailers must learn to lure ‘the grey pound’
As Mia Hunt highlights, Generation Zs’ and Baby Boomers’ differing life experiences and influences have formed their attitudes and outlooks on life. But we are all looking for the same thing from a retail experience. Just that - an experience.
